I've ordered a range of products from Harry & Wilma. All the products I've received have been good quality and exactly as pictured. I particularly love the Nickel Free Earring Hooks and the Nickel Free Jump Rings 6mm, which are of an excellent quality - a lot more solid than a lot of the jump rings on the market. The nickel free earring hooks don't cause problems (burning feeling) for a lot of people that have nickel allergies. Harry & Wilma also package everything really well. I'm located interstate in Albury and I always receive my order within a week of placing it. I'm really pleased with all the products I've ordered from them!